Posts Tagged ‘payments’

Back in 1998 (through 2000 or so), I worked for a small company (called PaymentNet / then Signio) that handled online transactions. Verisign later purchased this company, and the product team I led integrated the “client” - the portion that took the credit card information and sent it to our servers for processing. The product name is Payflow Pro - maybe you’ve heard of it?

I’m going to limit this discussion to Visa / MasterCard credit cards — Amex and others operate slightly differently.

First, there is the bank that the consumer’s credit card is attached to. That bank is called the “acquiring institution” … it handles the “credit” you have on your credit card.

Then, there is the merchant bank. That’s where the business opens up a “merchant account” to be able to accept various forms of credit cards.

The merchant account is connected to another company called a “processor”. This “hidden” layer is the company that actually moves the funds from the acquiring institution to the merchant account (that process is called “settlement”). The processor also handles talking to the acquiring institution to make sure that the customer has the funds available (a process known as authorization).

Some well-known credit card processors are First Data Merchant Services (FDMS), Nova and PaymentTech.

Sitting on top of the processor is one of two primary systems either a swipe-card terminal (like those you see in Wal-Mart) or a “gateway” company that does basically the same thing, but over the Internet - that’s what Verisign Payment Services and Authorize.Net do.

Note that the waters are even muddier in many cases, for example, Wells Fargo can act as every piece of the puzzle in some circumstances.

So, what actually happens when you purchase something at Wal-Mart using a credit card?

a) You place your items from your “basket” onto the counter and scan them. the checkout system provides a total.

b) You swipe your card through a “terminal”, which reads the # off the magnetic stripe.

c) Wal-Mart dials their processor, and asks if you have the funds available on your credit card. The processor talks to your bank (the acquiring institution). If funds are available on the card, they are marked as “held” in your account (an authorization) - if not, the transaction is declined (yuk). Authorizations that are never settled tie up your credit card funds for a period of time, usually 10 days or so.

d) At the end of the day, Wal-Mart marks all the transactions they want to receive funds for, and submits them to their processor in a “batch”. The processor then contacts the acquiring institutions and transfers the funds to your merchant bank - which may make the funds available instantly (in a day or two), or may hold them for a while, or may hold the funds in a “rolling reserve” (keeping some funds held back in case a consumer fights the transaction, called a chargeback).

In the online world, replace the cash-register with an online shopping cart, and the electronic credit-card with terminal with called a “gateway” such as Payflow or Authorize.Net. the process is basically the same, with slightly more complexity.

Be careful going “a-la-carte” with ecommerce credit-card services: if the gateway you chose can’t talk to the processor your bank uses, or your software can’t talk to the gateway, you’re hosed. That situation was MUCH more common (things not working together) back in the mid/late 90’s than it is today. However, most “brick and mortar” banks (like your local branch) still don’t have a clue about online credit-card processing … if they attempt to sell you a “leased terminal”, it’s best to run the other way and find a solution from reputable online source.

As an online merchant looking to accept credit cards, all you really need to know is that all services purchased through a single solution will usually work together seemlessly.

Credit Card Services Review 2010. Thanks to http://www.nicktemple.com/

We now use our mobile phones for everything that we do. We talk on them, we text message, we email, take pictures, record videos, send those pictures and videos in messages, play games, and so much more. But now you can use mobile technology to make bill payments. That is how advanced this system has become

But how secure is this system? Is it something that you really want to do? Many individuals are not secure with this sort of system and others are. That is why it is good to evaluate the situation to see if this is something you would like to do.

Security Many individuals have mobile phone carriers that enable them to make their mobile phone payment right from their phone. Their payment account information is already in the system, so all they have to do is push a button and their payment is made. They then don’t have to worry about their payment again until next month.

But due to the fact that the Internet has become available on mobile phones, there are people wondering if they can make their other payments over their phone just like they do with their personal computers. Is it as secure?

Well, since mobile Internet is being phased out because mobile phones can access the same Internet that personal computers access, it is fair to say that it is just as safe. If you are accessing a secure site over your phone, you should have no issues making your payment. The only problem that you may encounter is the fact that you have to have a solid connection when you carry out your transaction. This will not compromise your security, but could result in you actually making a payment twice if you’re not sure it went through the first time. This can result in you having to consult with the company you made a payment to and telling them that you had a connection issue that resulted in a double payment.

Conveniences and issues It is very convenient to be able to make payments over your mobile phone, but there are still some phones that do not support the more advanced Internet access. Because of this, you may not be able to make your payments over your mobile phone, especially since thee are some websites that are not mobile enabled. They won’t display right or will not be able to give you the option to pay at all. In this case, you would be better off making a phone call to make your payment.

But the convenience of it cannot be denied for the fact that you can be sitting on a bus, on a subway, in a cab, standing in a long line at a department store, or even at a sporting event and pay your bills. You don’t have to wait until you get home in order to make your payment. You can do it right then and there without any issues. Just make sure you have an adequate connection to ensure that you can process the payment smoothly.

Will you do it? With this said, will you do it? Will you make your bill payments over your mobile phone? If you are in a situation where you need to make a payment right now, this may be a viable solution. This is especially true if it is the difference between you getting a very high late fee or not getting a very high late fee. If accept credit card payment, it could be the difference between having to pay a higher interest rate because of a late payment and not having to pay a high interest rate. That is the convenience of making payments using your mobile phone.